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echoMark

Privacy Policy

Last updated: 25 August 2025

 

This Privacy Policy explains how echoMark (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you interact with our website and services. We are committed to respecting your privacy and ensuring your personal data is handled responsibly and transparently.

 

ECHOMARK CREATIVE LTD is a private limited company registered in England and Wales under company number 16240524.

Our contact email is info@echomark.co.uk.

 

 

 

 

1. Information We Collect

 

 

When you visit or interact with our website or services, we may collect the following categories of personal information:

 

  • Name and contact details (such as email address and telephone number)

  • Information you provide when making an enquiry through our contact form

  • Job application details (including CVs, portfolios, and any additional information you choose to share, which may include sensitive personal data)

  • Technical data such as your IP address, browser type, device identifiers, and browsing behaviour

  • Information provided by clients for marketing services (e.g., mailing lists, campaign audiences, analytics data)

  • Any other personal information you voluntarily provide when communicating with us

 

 

 

 

 

2. How We Use Your Information

 

 

We use the information we collect for the following purposes:

 

  • To respond to your enquiries or provide information you request

  • To send you updates, newsletters, or marketing communications (only where you have opted in)

  • To process and evaluate job applications

  • To improve our website, services, and user experience through analytics and feedback

  • To deliver marketing and creative services on behalf of clients

  • To comply with legal and regulatory obligations

 

 

Our use of your data is based on:

 

  • Consent – when you agree to receive communications or submit information voluntarily

  • Legitimate interests – to operate and improve our services, manage recruitment, and deliver marketing services to clients

  • Legal obligations – where required by law or regulation

 

 

We do not sell or share your personal information with third parties for their own marketing purposes.

 

 

 

 

3. Client & Project Data

 

 

In the course of providing marketing and creative services, echoMark may process personal data on behalf of its clients (for example, managing contact lists, campaign analytics, or event registrations). In such cases:

 

  • The client is the data controller.

  • echoMark acts as the data processor, handling data only in accordance with the client’s instructions and applicable data protection laws.

  • Such data will never be used by echoMark for its own purposes.

 

 

 

 

 

4. Third-Party Service Providers

 

 

We may share limited personal information with trusted service providers who help us operate our business, such as:

 

  • Website hosting and IT support providers

  • Analytics platforms (e.g., Google Analytics)

  • Email marketing and CRM tools (e.g., Mailchimp, HubSpot)

  • Cloud storage and project management services

 

 

These providers are only permitted to use your information to deliver services to us and are required to keep it secure in line with data protection law.

 

 

 

 

5. Marketing Communications

 

 

You will only receive marketing emails or newsletters if you have explicitly opted in. You may withdraw your consent at any time by clicking the unsubscribe link in our emails or by contacting us directly at info@echomark.co.uk.

 

 

 

 

6. International Data Transfers

 

 

echoMark operates internationally, with a presence in London, UK and Geneva, Switzerland. Your personal information may therefore be transferred and processed outside the UK and the European Economic Area (EEA), including Switzerland and other countries where our service providers may be located.

 

Whenever we transfer data internationally, we take steps to ensure it is protected by appropriate safeguards (such as adequacy decisions or standard contractual clauses) in compliance with applicable data protection laws, including the UK GDPR, the EU GDPR, and the Swiss Federal Act on Data Protection (FADP).

 

 

 

 

7. How Long We Keep Your Information

 

 

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. For example:

 

  • General enquiries: up to 24 months

  • Job applications: up to 24 months, unless you request otherwise

  • Marketing subscriptions: until you unsubscribe

  • Client project data: retained only for the duration of the project and in line with contractual obligations

 

 

 

 

 

8. Cookies & Tracking Technologies

 

 

Our website uses cookies and similar technologies to improve functionality and enhance your browsing experience.

 

 

What are cookies?

 

 

Cookies are small text files placed on your device when you visit our site. They help us remember your preferences and understand how our website is used.

 

 

Types of cookies we use

 

 

  • Essential cookies – required for the site to function properly (e.g., to remember form submissions)

  • Performance cookies – to collect anonymous information about how visitors use our site and improve performance

  • Functionality cookies – to remember your preferences and provide a more personalised experience

  • Third-party cookies – set by external services such as analytics, video hosting, or social media integrations

 

 

 

Managing cookies

 

 

You can control or delete cookies at any time through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.

 

For further details, visit www.allaboutcookies.org.

 

 

 

 

9. Third-Party Websites

 

 

Our website may contain links to external websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices.

 

 

 

 

10. Data Security

 

 

We use appropriate technical and organisational measures to safeguard your personal data against accidental loss, misuse, or unauthorised access. While we take these precautions seriously, no online system can be guaranteed to be 100% secure.

 

 

 

 

11. Children’s Privacy

 

 

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will remove it.

 

 

 

 

12. Your Rights

 

 

Under data protection laws (including the UK GDPR, EU GDPR, and Swiss FADP), you have the right to:

 

  • Request a copy of the personal data we hold about you

  • Correct any inaccuracies in your personal data

  • Request deletion of your personal data (subject to legal or contractual restrictions)

  • Restrict or object to the processing of your personal data

  • Withdraw consent where processing is based on consent

  • Request data portability where applicable

 

 

You also have the right to lodge a complaint with the relevant supervisory authority:

 

 

 

 

 

 

13. Changes to This Policy

 

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

 

 

 

 

14. Contact Us

 

 

If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us at:

 

ECHOMARK CREATIVE LTD

Email: info@echomark.co.uk

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